Help Center & FAQ
How can we help you?
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            Dietary requestsMake sure to clearly mention any dietary requests when placing your order. We cannot completely rule out cross-contamination because all meals are prepared in the same kitchen. Please keep this in mind. 
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            QuotingYou can fill out the 'Get a quote' form or send us an email with your request. We will help you put the right menu together and provide you with the quote via email. After you accept the quote, we will send you a confirmation to make the booking final. 
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            OrderingYou can place an order via this website, by emailing us or giving us a call. If you know what you want, we recommend ordering via the website. If you are unsure or need help, feel free to give us a call or send us an email. 
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            DeliveryWe strive to always be there 15 minutes before you need the food for your meeting or event. We have our own delivery service so feel free to reach out if there are any questions, requests or concerns. 
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            CancellationsWe can understand sometimes things change. It is possible to cancel your order. Our standard cancellations terms are as follows: - Cancellations 3 business days before, will incur no fee.
- Cancellations 2 business days before will incur a 50% fee of the total invoice.
- Cancellations within 1 business day will incur full charge.
 
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            Complaints & order issuesSomething wrong with your order? Or not satisfied with our service? You can always let us know via email or phone. We are eager to work it out together and aim to find a solution for the situation. Email: catering@harvesthub.nl Phone: 06-35673256 
